Terms & Conditions

1. Agreement to Terms

By accessing foxtaleagency.com or engaging Fox Tale Agency ("we," "us," "our") for any service, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

2. Our Services

Fox Tale Agency provides Amazon marketplace growth services, including but not limited to:

• Amazon SEO optimization and keyword ranking support
• Amazon PPC advertising management (Sponsored Products, Sponsored Brands, Sponsored Display)
• Listing optimization, conversion engineering, and A+ Content / brand creative
• Account audits, troubleshooting, and reinstatement assistance
• Web and app development, and software development

3. No Guaranteed Results

Amazon ranking, sales, and advertising performance depend on factors outside our control, including Amazon's algorithm, marketplace competition, product quality, pricing, reviews, and inventory availability. While we apply data-driven strategies to support growth, Fox Tale Agency does not guarantee specific rankings, sales volumes, ROAS, TACoS, or revenue outcomes.

4. Client Responsibilities

To deliver our services effectively, clients agree to:

• Provide timely access to Amazon Seller Central / Vendor Central accounts, advertising accounts, and other tools required for the engagement
• Supply accurate product, inventory, and business information
• Respond to requests for approvals, content, or decisions within a reasonable time
• Maintain compliance with Amazon's own policies and terms of service

5. Payments and Fees

Service fees, billing cycles, and payment terms are agreed upon separately for each engagement (via proposal, invoice, or contract). Advertising spend (PPC budgets) is separate from our management fees unless otherwise stated in writing. Late or missed payments may result in a pause or termination of services.

6. Intellectual Property

Creative assets, listing copy, A+ Content designs, and code developed specifically for a client under a paid engagement become the property of that client upon full payment, unless otherwise agreed in writing. Fox Tale Agency retains the right to showcase completed work in its portfolio, case studies, and marketing materials unless the client requests otherwise in writing.

7. Account Suspensions and Third-Party Risk

Amazon Seller Central accounts can be suspended, listings suppressed, or ad accounts restricted at Amazon's sole discretion, for reasons that may or may not relate to our work. Fox Tale Agency is not liable for actions taken by Amazon, its algorithm changes, or policy enforcement decisions.

8. Limitation of Liability

To the maximum extent permitted by law, Fox Tale Agency shall not be liable for any indirect, incidental, or consequential damages, including lost profits or lost sales, arising from the use of our website or services. Our total liability for any claim related to a service engagement is limited to the fees paid by the client for that specific engagement.

9. Termination

Either party may terminate an ongoing service engagement according to the notice period specified in the applicable service agreement or proposal. Fox Tale Agency reserves the right to suspend or terminate services for non-payment, breach of these terms, or misuse of our team or systems.

10. Website Use

You agree not to misuse this website, including attempting unauthorized access to any part of the site, submitting false information through our forms, or using automated tools to scrape or overload the site.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. The updated version will be posted on this page with a revised "Last Updated" date. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.